Before session one
Coach note
How to coach this member: what moves them, what makes them quit, what to say — and their first 30 days.
First month
Trainer × member pairing card
Ten training moments from the X-Map for Training, and three adjustments for the trainer this month.
Every quarter
Studio team map
Your trainers and new members by type: who you serve well, who may slip through, and who to match with whom.